Cowgirl Coffee Policies

  • Payment Methods Accepted
    All major credit cards and PayPal excepted. Visa, MasterCard, Discover and American Express and Paypal payment processing. Paypal account is not required for using credit card payment. For verification purposes, please be sure to supply the correct billing information. This information must match with what the issuing company or bank has on file for you. We only ship to billing addresses that matches the credit card information and to Paypal verified shipping addresses.
  • Refund and/or Returns
    We hope that you love your purchase from Cowgirl Coffee Company! If for any reason you are not completely satisfied with your purchase we accept returns within 21 days of the original purchase. Merchandise must be unworn, unwashed and in its original condition. Refund will be made in the form of original payment within two weeks of receiving the goods back in our warehouse. Any orders under $100 will be subject to a $7.00 restocking fee which we be deducted from the refund. VIP gift cards and final sale items cannot be returned or refunded.
  • Shipping Policy and Order Tracking
    The shipping cost for items is based on the item's size, weight, shipping method and delivery address. Ground shipping packages are shipped thru UPS with order tracking. You will be able to select your preferred shipping method and view shipping charges before order is placed. At this time, we ship to anywhere in the United States. Orders are shipped with insurance. Orders are normally processed within 2 weeks of receiving the order. The shipping time will depend on the shipping method you have selected. You will be able to track your order thru our website.
  • Back Order Policy
    Cowgirl Coffee will only track our dealer's back-orders when you select "Track My Back-orders" during the checkout process. When the back-ordered item is available, we will contact you via email or phone to verify that your item is still needed and see if there is anything else you need added to that order.
  • Sales Tax
    Items shipped from Montana are not subject to State taxes.
  • Privacy & Security Notice
    The relationship we have built with our customers is very important to us. Cowgirl Coffee is committed to providing our customers with a secure website to shop and will only collect the personal information that is necessary to process your order or provide you with other services as described below. Rest assured, access will be limited to the appropriate employees and will never be sold to another company. Please read the following information to learn more about how and why we collect information and how the information is safeguarded against misuse. What information do we need when you place an order? We will ask you to provide: Name Bill to address (as it appears on your credit card statement) Ship to address (if different from billing address) Daytime phone number!e-mail address
  • Saving Information
    As our customer, we confidently assure that your personal information is transmitted over secure servers. We only ask for the information necessary to process your order. You will have the option of saving this information in our secure system for future purchases.The information is stored in the form of a "cookie" in your computer. Even though you need cookies to be enabled to make an online purchase, it is not necessary to save information via cookie if you choose not to. Cowgirl Coffee collaborates with government agencies and security organizations to prevent fraud and fraudulent use of your personal information. During fraud prevention investigations,we may share information with the agencies that assist us, as permitted and required by US law.Usage is strictly assigned to assist and prevent fraud investigations.
  • Cookies
    “Cookie” is the term we use for a text file that is stored on the database of your computer. Nearly all modern websites use cookies to enhance your browsing experience and provide more streamlined interactivity. Cookies are used to send information to your Internet browser from a web server. These little bits of information are stored on your computer's hard drive. We use the information collected by cookies to determine which parts of our website are visited most often. They are also used to figure out where on our site you may be experiencing technical difficulties. Our goal is to improve the quality of our website, tailor our products and services to suit your personal interests, track and/or analyze visiting patterns and resolve difficulties you may encounter while on our site.
  • Cowgirl Coffee Online Newsletter /Birthday Club
    We like to keep you informed about our latest merchandise, special offers, news, promotions & upcoming events through our online newsletter. In order to sign up, we request your name, zip code, date of birth and e-mail address. Rest assured, we will never share our subscriber list or any of our subscriber's personal information with outside parties.
  • Use of IP Addresses
    An IP address is a computer identification number that is used any time your computer is connected to the Internet. Web serves, the computers that “serve up” web pages, identify your computer by its IP address. Eclipse Rover collects IP addresses for the purposes of system administration and to audit the use of our website. When visitors request pages from our website, our servers log the visitors’ IP addresses. We do not link IP addresses to anything personally identifiable, which means that a visitor’s session on our website will be logged, but the user remains anonymous to us. We can and will use IP addresses to identify a user when we feel it is necessary to protect our services, site, customers or others.
  • Security
    Cowgirl Coffee takes every precaution to protect our users’ information. When users submit sensitive information via, their information is protected both online and off-line. Your personal information is contained behind secured networks and is only accessible by a limited number of employees who have special access rights to such systems. Please be aware, however, that no data transmission over the Internet can be guaranteed to be 100%secure. As a result, while we strive to protect your personal information, Cowgirl Coffee cannot insure or warrant the security of any information you transmit to us or from our online products or services. Once we receive your transmission, we make our best effort to ensure its security on our systems.
  • In Summary
    Cowgirl Coffee is committed to protecting your privacy. We use the information we collect on the site to service you and to enhance your overall browsing experience. We do not sell, trade, or rent your personal information to others.
  • Your Consent
    By using the products and services available on, you consent to the collection and use of this information by Cowgirl Coffee. If we decide to change our Privacy Policy, we will post those changes on this page so that you are always aware of what information we collect,how we use it, and under what circumstances we disclose it. Your continued use of our website following the posting of changes to these terms will mean you accept those changes. Sincerely, Owner Shea Fast